Frequently Asked Questions

  • EMBROVIA provides live, in-store embroidery experiences for boutiques and retail brands. We personalize store-bought garments and accessories in real time, creating a thoughtful, elevated activation that enhances the customer experience

  • Customers select an eligible item from your store, choose a monogram or motif, and watch it be stitched on-site. Most pieces are completed while they shop and are ready to take home the same day.

  • We typically embroider items such as totes, pouches, sweatshirts, tees, denim, baby items, hats etc. Final eligibility depends on fabric type and construction, which we review in advance.

  • Not at all. EMBROVIA is designed as a mobile, self-contained studio that integrates seamlessly into your space. The footprint is minimal, and the setup is intentionally quiet and refined.

  • A small footprint is all that’s needed—typically the size of a standard retail table or display area. We’ll work with you to determine the best placement within your store.

  • Most designs take approximately 2–10 minutes to stitch, depending on complexity. This allows for steady flow without long wait times.

  • The owner personally operates the embroidery machine and manages the experience, ensuring consistent quality, efficiency, and a polished customer interaction throughout the activation.

  • Yes. EMBROVIA offers a curated design menu including monograms, initials, icons, and select motifs. Custom designs can also be discussed in advance.

  • Absolutely. Custom branding, exclusive motifs, or event-specific designs can be created for your store or campaign with advance notice.

  • Pricing varies based on activation length, design complexity, and customization needs. We offer flexible packages and are happy to tailor an option that fits your store and goals.

  • Yes. EMBROVIA is ideal for product launches, seasonal events, clienteling moments, and private shopping experiences.

  • We are based in Cary, North Carolina and currently serve the entire Triangle region.

  • We recommend booking at least 2–4 weeks in advance, especially for weekends or seasonal activations.

  • Simply reach out through the contact form or booking page. We will connect with you to discuss your space, goals, and ideal activation setup.